Hope you are doing well!
Based on our findings from the QA exercise, here are the fixes that are needed for test 3:
- VWO Code: The VWO code has to be placed at the top of the <head> section in both /business-financing-options/ and /trusted-business-loans/ landing pages. We are seeing a re-occurrence of the flicker issue that we experienced in test 2
- Tagging implementation: Tagging updates including Hotjar tag has been implemented in the workspace named “iQ – Form Test 3”. Please review the attached SDR and publish the same
- Slow load time between steps: The load time between steps of the form is between 300-600ms. Although the delay has improved compared to the last time this issue was called out, it is still significant enough to cause a bad user experience and lead to higher form drop offs.
- Blurry images: Images in /trusted-business-loans/ LP appear blurry and not of good quality. We recommend exporting them in 2X resolution PNG format to ensure they maintain a visually appealing quality. If the image sizes were optimized to improve page speed, please ensure a balanced approach so that the quality is not compromised.
- Security: Please verify that special character restrictions are properly enforced in text fields. The following special characters ({}[]<>?|\/+=)*&^%$#@! should be restricted for the fields – Business Name, First name and Last Name (note: For Email field, the special character @ should be allowed). While manual entry of these characters is currently restricted, users are still able to copy and paste them into the fields. This poses a potential security risk, including vulnerabilities like SQL injection.
- Important UI errors:
- On mobile devices, in the final step (“How would you like to proceed?”), when both validation messages are displayed, the Submit button overlaps and partially obscures the T&C statement. As the T&C is critical from a compliance standpoint, it’s essential that it remains fully visible and is not hidden by the button. Please refer to the screenshot below.
- The validation message for hCaptcha does not go away when user correctly re-submits the hCaptcha
- The UI on the date picker calendar plugin on certain narrow mobile devices (iPhone SE, Samsung Galaxy S8+, Galaxy Z Fold 5 etc.) needs to be fixed. Imperfect, overlapping circles around the dates and month/year dropdowns overlapping with side arrow buttons makes the UI look unprofessional.
- On mobile devices, in the final step (“How would you like to proceed?”), when both validation messages are displayed, the Submit button overlaps and partially obscures the T&C statement. As the T&C is critical from a compliance standpoint, it’s essential that it remains fully visible and is not hidden by the button. Please refer to the screenshot below.
- Update the copy and imagery on the /business-financing-options/ landing page based on the copy document shared by Bernadette and the images provided by iQuanti in the mockup.